CBJ Instructions

Ahli Microfinance Company considered the first microfinance company that was licensed by the Central Bank of Jordan in 2018. Ahli Microfinance Company always makes sure to comply with all the legislation including instructions, bylaws, laws, and circulations released by Central Bank of Jordan at any time which will have an impact on achieving the National Financial Inclusion strategy at the macro level in the Kingdom.

1. Instructions of the Internal Procedures for Handling Consumers’ Complaints of Financial and Banking Services Providers No. (1/ 2017).
2. Instructions of Financial Consumer Protection
3. The Instructions of Financial Consumer Protection for Customers with Disabilities.
4. Cyber Security Policy.